Up Your Virtual Facilitation Skills with this “Zoom Bootcamp”

On 16 February 2021, I offered two “Zoom Bootcamp” sessions for members of our World Council on Intercultural and Global Competence community. The COVID-19 pandemic has pushed many of us to move our meetings, formal and informal learning interventions, to virtual sessions, oftentimes using Zoom or other video call solutions. Over the past 12 months, I have facilitated more than 100 sessions online, ranging from short workshops on intercultural competence to 10-day train-the-trainer programs. My clients, partners, and participants have been as positively surprised how powerful and enjoyable online intercultural learning can be as I have been. Part of the secret to powerful and successful online sessions is knowing how to use Zoom (and other tools) to encourage and invite interaction among participants and between participants and instructors. 

If you are interested in becoming (more) familiar with Zoom polls, breakout sessions, the whiteboard and annotate functions, you can now watch a 15-minute recording of the “Zoom Bootcamp” (also embedded below).

I also would like to share a few more resources on online facilitation, materials related to intercultural competence, and online intercultural training:

You can also download the slides as a PDF:


Read Dr. Binder’s introductory post, Five Ingredients of Powerful Online Training: Promoting ICC/GC in the Virtual Space.

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